Whether you’re buying, selling, or transferring money, you get an extra layer of security when you use PayPal. That’s because all your financial information (like your credit card number) is securely stored and encrypted on our servers, so you don’t need to share your financial information with the person you’re buying from.
In addition, your transactions are monitored 24 hours a day, seven days a week, by a dedicated team of security specialists. Their mission is to identify suspicious activity and help protect you from fraudulent transactions.
If you ever notice a charge on your account, for something you didn’t authorize, report it immediately. We’ll secure your account and launch an investigation to find out what’s going on. If we find that someone has used your PayPal account without your permission (for example, someone stole your account password), or there was an error (for example, money was incorrectly taken from your account), we’ll cover you for the full amount of every eligible unauthorized transaction.
If an eligible item that you’ve purchased online doesn’t arrive, or doesn’t match the seller’s description, our Purchase Protection will reimburse you for the full purchase price of the item plus shipping costs.
If you are sent an unauthorized payment (for example, from a hacked account), or a buyer claims they never received their item, our Seller Protection covers you for the full amount of the payment on eligible sales.